FREQUENTLY ASKED QUESTIONS

Q: How much does TrenStar's solution cost?

A:This is the most frequently asked of the frequently asked questions, and it’s the hardest one for us to answer until we thoroughly research the customer’s operations and determine the optimal solution for that customer. 

We have a standard methodology for arriving at indicative and ultimately final pricing, but those numbers are highly dependent on the customer’s requirements.

Our customers must identify which of our services they want to use. Then we have to determine how many assets would be in play, understand the visibility and reporting requirements, and define the technology and services required to support an optimum service level.

Q: What kind of technology do you use to manage the assets?

A: Typically we have an established technology solution built and customized for each TrenStar vertical industry that would serve as our starting point. All new customers are evaluated to determine their specific tracking and visibility requirements. Once these requirements are identified, TrenStar determines whether the existing industry bar code, RFID or GPS technology is appropriate, required and cost effective, and we will then make a recommendation. 

Q: Is TrenStar's software solution scalable and upgradable for the future, and how will it work with my existing systems?

A: TrenStarAM has been designed with scalability and compatibility in mind. Our team of developers has created a powerful solution at the forefront of asset tracking software, based on one of the worlds leading open enterprise portal frameworks. TrenStarAM is hardware agnostic and is standards based. It will integrate with virtually any operating system, any database environment such as Oracle, Microsoft, My SQL etc and any ERP or Host system such as SAP, Peoplesoft, Sage or many bespoke.

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